Guests scan a QR to join, watch their position live on their phone, and get a WhatsApp ping the moment their table is ready. No clipboard, no pagers, no crowd at the door.
Print a poster, guests scan and join in seconds — party size, name, phone — while your host keeps seating instead of taking names.
Every party gets a private link showing their place in line, parties ahead and a live wait estimate — so they can browse next door instead of hovering.
One tap notifies the guest with "On my way" and "Cancel" buttons; their answer shows on the host screen instantly. SMS fallback covers everyone else.
Estimates come from live table turn times, parties ahead needing the same table sizes and upcoming reservations — shown as a range and updated on every seating.
No reply in 5 minutes? One tap returns the party near the top of the queue or forfeits their spot; a grace timer covers guests already on their way. All durations are yours to set.
The queue sits next to the live floor plan — seat a party straight onto a table in one motion, no second screen, no shouting across the pass.
Tables committed to upcoming reservations are excluded from walk-in quotes, so you never seat a walk-in on a table a booked guest is about to claim.
Seat a waitlisted party and optionally convert them into a same-day reservation record, so covers reporting counts every guest the same way.
Every join matches or creates a unified guest profile by phone number — regulars are recognized and visit history builds automatically.
See who left before seating, how your quoted waits compare to actual waits, and conversion by daypart and party size — then tighten your quotes.
Joins are rate-limited and deduplicated by phone number, so drive-by pranksters can't stuff your queue — and PDPA consent is captured at join.
Response and grace timers, return-to-queue position, notification channel order, quiet hours and self-join on/off — all configurable per outlet.
A family of four scans the poster at the door. Party size, name, phone and consent — done. They're matched to their guest profile, dropped into the queue at position 6 with a 20–30 minute quote, and land on their live position page. The host board updates by itself; nobody queues at the podium.
Table 12 clears, the estimator suggests the next compatible party, and the host taps Notify. The guest gets a WhatsApp message with "On my way" and "Cancel" buttons; their tap turns the host's chip green and starts a 10-minute grace timer. They arrive, get seated at table 12, and the actual wait is logged against the quote. No reply? A one-tap return-to-queue or forfeit keeps the line honest.
It's 7:40 PM and a couple walks in. Table 5 is free — but it's reserved at 8:00, inside the pacing horizon, so the engine skips it and quotes from table 9's remaining turn time instead. The booked guests get their table, the walk-ins get an honest wait, and nobody gets double-promised.
Be the first — join the waitlist and get onboarded first, on your own private server.